{"id":15217,"date":"2025-11-14T11:45:19","date_gmt":"2025-11-14T10:45:19","guid":{"rendered":"https:\/\/waycare.app\/?page_id=15217"},"modified":"2025-11-14T11:46:54","modified_gmt":"2025-11-14T10:46:54","slug":"politique-de-confidentialite-particulier","status":"publish","type":"page","link":"https:\/\/waycare.app\/en\/politique-de-confidentialite-particulier\/","title":{"rendered":"Politique de confidentialit\u00e9 &#8211; Particulier"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15217\" class=\"elementor elementor-15217\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b3a669 e-flex e-con-boxed e-con e-parent\" data-id=\"7b3a669\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-578ee27 mas-addons-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"578ee27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mas_addons_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"593\" data-end=\"675\"><strong data-start=\"593\" data-end=\"675\">Version Particulier &#8211; Utilisateurs de l\u2019application mobile WayCare<br data-start=\"3030\" data-end=\"3033\" \/><\/strong><\/p><p data-start=\"677\" data-end=\"713\">Derni\u00e8re mise \u00e0 jour : 14 Novembre 2025<\/p><h2 data-start=\"3083\" data-end=\"3098\"><strong data-start=\"3086\" data-end=\"3098\">1. Objet<\/strong><\/h2><p data-start=\"3099\" data-end=\"3213\">La pr\u00e9sente Politique explique comment WayCare traite les donn\u00e9es des particuliers utilisant l\u2019application mobile.<\/p><p data-start=\"3215\" data-end=\"3285\">Elle concerne exclusivement les conducteurs, non les concessionnaires.<\/p><hr data-start=\"3287\" data-end=\"3290\" \/><h2 data-start=\"3292\" data-end=\"3327\"><strong data-start=\"3295\" data-end=\"3327\">2. Responsable du traitement<\/strong><\/h2><h3 data-start=\"3328\" data-end=\"3362\"><strong data-start=\"3332\" data-end=\"3360\">En Tunisie \u2013 XELERO SARL<\/strong><\/h3><p data-start=\"3363\" data-end=\"3445\">MF : 1697170V<br data-start=\"3376\" data-end=\"3379\" \/>Adresse : 2 Rue Ibrahim Jaffel, Tunis<br data-start=\"3416\" data-end=\"3419\" \/>E-mail : <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3428\" data-end=\"3445\">contact@xelero.io<\/a><\/p><h3 data-start=\"3447\" data-end=\"3497\"><strong data-start=\"3451\" data-end=\"3495\">En France \u2013 Digitall<\/strong><\/h3><p data-start=\"3498\" data-end=\"3597\">SIRET : 91861004900010<br data-start=\"3520\" data-end=\"3523\" \/>Adresse : 8 Rue de la R\u00e9publique, Marseille<br data-start=\"3566\" data-end=\"3569\" \/>E-mail : <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3578\" data-end=\"3597\">contact@waycare.app<\/a><\/p><hr data-start=\"3599\" data-end=\"3602\" \/><h2 data-start=\"3604\" data-end=\"3632\"><strong data-start=\"3607\" data-end=\"3632\">3. Donn\u00e9es collect\u00e9es<\/strong><\/h2><h3 data-start=\"3633\" data-end=\"3663\"><strong data-start=\"3637\" data-end=\"3663\">3.1. Donn\u00e9es de compte<\/strong><\/h3><ul data-start=\"3664\" data-end=\"3724\"><li data-start=\"3664\" data-end=\"3679\"><p data-start=\"3666\" data-end=\"3679\">nom, pr\u00e9nom<\/p><\/li><li data-start=\"3680\" data-end=\"3690\"><p data-start=\"3682\" data-end=\"3690\">e-mail<\/p><\/li><li data-start=\"3691\" data-end=\"3724\"><p data-start=\"3693\" data-end=\"3724\">num\u00e9ro de t\u00e9l\u00e9phone (optionnel)<\/p><\/li><\/ul><h3 data-start=\"3726\" data-end=\"3755\"><strong data-start=\"3730\" data-end=\"3755\">3.2. Donn\u00e9es v\u00e9hicule<\/strong><\/h3><ul data-start=\"3756\" data-end=\"3880\"><li data-start=\"3756\" data-end=\"3773\"><p data-start=\"3758\" data-end=\"3773\">mod\u00e8le, ann\u00e9e<\/p><\/li><li data-start=\"3774\" data-end=\"3814\"><p data-start=\"3776\" data-end=\"3814\">immatriculation \/ VIN (si renseign\u00e9)<\/p><\/li><li data-start=\"3815\" data-end=\"3856\"><p data-start=\"3817\" data-end=\"3856\">kilom\u00e9trage (mis \u00e0 jour manuellement)<\/p><\/li><li data-start=\"3857\" data-end=\"3880\"><p data-start=\"3859\" data-end=\"3880\">\u00e9ch\u00e9ances d\u2019entretien<\/p><\/li><\/ul><h3 data-start=\"3882\" data-end=\"3910\"><strong data-start=\"3886\" data-end=\"3910\">3.3. Donn\u00e9es d\u2019usage<\/strong><\/h3><ul data-start=\"3911\" data-end=\"3976\"><li data-start=\"3911\" data-end=\"3928\"><p data-start=\"3913\" data-end=\"3928\">consultations<\/p><\/li><li data-start=\"3929\" data-end=\"3945\"><p data-start=\"3931\" data-end=\"3945\">mises \u00e0 jour<\/p><\/li><li data-start=\"3946\" data-end=\"3976\"><p data-start=\"3948\" data-end=\"3976\">historique des notifications<\/p><\/li><\/ul><h3 data-start=\"3978\" data-end=\"4027\"><strong data-start=\"3982\" data-end=\"4027\">3.4. Wallet num\u00e9rique (documents crypt\u00e9s)<\/strong><\/h3><p data-start=\"4028\" data-end=\"4080\">L\u2019utilisateur peut stocker, de mani\u00e8re optionnelle :<\/p><ul data-start=\"4082\" data-end=\"4196\"><li data-start=\"4082\" data-end=\"4097\"><p data-start=\"4084\" data-end=\"4097\">carte grise<\/p><\/li><li data-start=\"4098\" data-end=\"4120\"><p data-start=\"4100\" data-end=\"4120\">permis de conduire<\/p><\/li><li data-start=\"4121\" data-end=\"4142\"><p data-start=\"4123\" data-end=\"4142\">carte d\u2019assurance<\/p><\/li><li data-start=\"4143\" data-end=\"4165\"><p data-start=\"4145\" data-end=\"4165\">contr\u00f4le technique<\/p><\/li><li data-start=\"4166\" data-end=\"4188\"><p data-start=\"4168\" data-end=\"4188\">photos du v\u00e9hicule<\/p><\/li><li data-start=\"4189\" data-end=\"4196\"><p data-start=\"4191\" data-end=\"4196\">m\u00e9mos<\/p><\/li><\/ul><hr data-start=\"4198\" data-end=\"4201\" \/><h2 data-start=\"4203\" data-end=\"4251\"><strong data-start=\"4206\" data-end=\"4251\">4. S\u00e9curit\u00e9 renforc\u00e9e du Wallet num\u00e9rique<\/strong><\/h2><ul data-start=\"4252\" data-end=\"4554\"><li data-start=\"4252\" data-end=\"4289\"><p data-start=\"4254\" data-end=\"4289\">documents chiffr\u00e9s avant stockage<\/p><\/li><li data-start=\"4290\" data-end=\"4328\"><p data-start=\"4292\" data-end=\"4328\">chiffrement en transit et au repos<\/p><\/li><li data-start=\"4329\" data-end=\"4347\"><p data-start=\"4331\" data-end=\"4347\">stockage isol\u00e9<\/p><\/li><li data-start=\"4348\" data-end=\"4401\"><p data-start=\"4350\" data-end=\"4401\"><strong data-start=\"4350\" data-end=\"4399\">aucun employ\u00e9 WayCare n\u2019a acc\u00e8s aux documents<\/strong><\/p><\/li><li data-start=\"4402\" data-end=\"4444\"><p data-start=\"4404\" data-end=\"4444\"><strong data-start=\"4404\" data-end=\"4442\">non accessibles au concessionnaire<\/strong><\/p><\/li><li data-start=\"4445\" data-end=\"4493\"><p data-start=\"4447\" data-end=\"4493\">non utilis\u00e9s pour l\u2019IA, marketing ou scoring<\/p><\/li><li data-start=\"4494\" data-end=\"4554\"><p data-start=\"4496\" data-end=\"4554\">seuls l\u2019utilisateur et son appareil peuvent les d\u00e9chiffrer<\/p><\/li><\/ul><hr data-start=\"4556\" data-end=\"4559\" \/><h2 data-start=\"4561\" data-end=\"4580\"><strong data-start=\"4564\" data-end=\"4580\">5. Finalit\u00e9s<\/strong><\/h2><ul data-start=\"4581\" data-end=\"4803\"><li data-start=\"4581\" data-end=\"4603\"><p data-start=\"4583\" data-end=\"4603\">Cr\u00e9ation du compte<\/p><\/li><li data-start=\"4604\" data-end=\"4637\"><p data-start=\"4606\" data-end=\"4637\">Suivi d\u2019entretien intelligent<\/p><\/li><li data-start=\"4638\" data-end=\"4670\"><p data-start=\"4640\" data-end=\"4670\">Notifications personnalis\u00e9es<\/p><\/li><li data-start=\"4671\" data-end=\"4708\"><p data-start=\"4673\" data-end=\"4708\">Gestion des documents du v\u00e9hicule<\/p><\/li><li data-start=\"4709\" data-end=\"4753\"><p data-start=\"4711\" data-end=\"4753\">Am\u00e9lioration de l\u2019exp\u00e9rience utilisateur<\/p><\/li><li data-start=\"4754\" data-end=\"4775\"><p data-start=\"4756\" data-end=\"4775\">Support technique<\/p><\/li><li data-start=\"4776\" data-end=\"4803\"><p data-start=\"4778\" data-end=\"4803\">S\u00e9curit\u00e9 de l\u2019application<\/p><\/li><\/ul><hr data-start=\"4805\" data-end=\"4808\" \/><h2 data-start=\"4810\" data-end=\"4833\"><strong data-start=\"4813\" data-end=\"4833\">6. Bases l\u00e9gales<\/strong><\/h2><ul data-start=\"4834\" data-end=\"4948\"><li data-start=\"4834\" data-end=\"4879\"><p data-start=\"4836\" data-end=\"4879\">Consentement (cr\u00e9ation du compte, Wallet)<\/p><\/li><li data-start=\"4880\" data-end=\"4904\"><p data-start=\"4882\" data-end=\"4904\">Ex\u00e9cution du service<\/p><\/li><li data-start=\"4905\" data-end=\"4948\"><p data-start=\"4907\" data-end=\"4948\">Int\u00e9r\u00eat l\u00e9gitime (s\u00e9curit\u00e9, am\u00e9lioration)<\/p><\/li><\/ul><hr data-start=\"4950\" data-end=\"4953\" \/><h2 data-start=\"4955\" data-end=\"4986\"><strong data-start=\"4958\" data-end=\"4986\">7. Dur\u00e9e de conservation<\/strong><\/h2><ul data-start=\"4987\" data-end=\"5128\"><li data-start=\"4987\" data-end=\"5041\"><p data-start=\"4989\" data-end=\"5041\">compte utilisateur : 3 ans apr\u00e8s derni\u00e8re activit\u00e9<\/p><\/li><li data-start=\"5042\" data-end=\"5111\"><p data-start=\"5044\" data-end=\"5111\">documents Wallet : jusqu\u2019\u00e0 suppression + max 24 mois d\u2019inactivit\u00e9<\/p><\/li><li data-start=\"5112\" data-end=\"5128\"><p data-start=\"5114\" data-end=\"5128\">logs : 12 mois<\/p><\/li><\/ul><hr data-start=\"5130\" data-end=\"5133\" \/><h2 data-start=\"5135\" data-end=\"5160\"><strong data-start=\"5138\" data-end=\"5160\">8. Non-divulgation<\/strong><\/h2><p data-start=\"5161\" data-end=\"5247\">WayCare <strong data-start=\"5169\" data-end=\"5215\">ne partage jamais les donn\u00e9es personnelles<\/strong> avec le concessionnaire, sauf :<\/p><ul data-start=\"5249\" data-end=\"5327\"><li data-start=\"5249\" data-end=\"5327\"><p data-start=\"5251\" data-end=\"5327\">si l\u2019utilisateur partage volontairement certaines donn\u00e9es (ex. prise de RDV)<\/p><\/li><\/ul><p data-start=\"5329\" data-end=\"5355\">Aucune revente de donn\u00e9es.<\/p><hr data-start=\"5357\" data-end=\"5360\" \/><h2 data-start=\"5362\" data-end=\"5395\"><strong data-start=\"5365\" data-end=\"5395\">9. Droits de l\u2019utilisateur<\/strong><\/h2><ul data-start=\"5396\" data-end=\"5523\"><li data-start=\"5396\" data-end=\"5405\"><p data-start=\"5398\" data-end=\"5405\">acc\u00e8s<\/p><\/li><li data-start=\"5406\" data-end=\"5423\"><p data-start=\"5408\" data-end=\"5423\">rectification<\/p><\/li><li data-start=\"5424\" data-end=\"5439\"><p data-start=\"5426\" data-end=\"5439\">suppression<\/p><\/li><li data-start=\"5440\" data-end=\"5467\"><p data-start=\"5442\" data-end=\"5467\">retrait du consentement<\/p><\/li><li data-start=\"5468\" data-end=\"5483\"><p data-start=\"5470\" data-end=\"5483\">portabilit\u00e9<\/p><\/li><li data-start=\"5484\" data-end=\"5498\"><p data-start=\"5486\" data-end=\"5498\">opposition<\/p><\/li><li data-start=\"5499\" data-end=\"5523\"><p data-start=\"5501\" data-end=\"5523\">directives post-mortem<\/p><\/li><\/ul><p data-start=\"5525\" data-end=\"5558\">Contact : <strong data-start=\"5535\" data-end=\"5558\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5537\" data-end=\"5556\">privacy@waycare.app<\/a><\/strong><\/p><hr data-start=\"5560\" data-end=\"5563\" \/><h2 data-start=\"5565\" data-end=\"5584\"><strong data-start=\"5568\" data-end=\"5584\">10. S\u00e9curit\u00e9<\/strong><\/h2><ul data-start=\"5585\" data-end=\"5683\"><li data-start=\"5585\" data-end=\"5607\"><p data-start=\"5587\" data-end=\"5607\">chiffrement global<\/p><\/li><li data-start=\"5608\" data-end=\"5622\"><p data-start=\"5610\" data-end=\"5622\">OTP e-mail<\/p><\/li><li data-start=\"5623\" data-end=\"5653\"><p data-start=\"5625\" data-end=\"5653\">s\u00e9curit\u00e9 serveur renforc\u00e9e<\/p><\/li><li data-start=\"5654\" data-end=\"5683\"><p data-start=\"5656\" data-end=\"5683\">contr\u00f4le des acc\u00e8s internes<\/p><\/li><\/ul><hr data-start=\"5685\" data-end=\"5688\" \/><h2 data-start=\"5690\" data-end=\"5714\"><strong data-start=\"5693\" data-end=\"5714\">11. Modifications<\/strong><\/h2><p data-start=\"5715\" data-end=\"5759\">Toute modification sera notifi\u00e9e dans l\u2019app.<\/p><hr data-start=\"5761\" data-end=\"5764\" \/><p data-start=\"5766\" data-end=\"5800\"><strong data-start=\"5768\" data-end=\"5800\">FIN \u2013 Politique Particuliers<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Version Particulier &#8211; Utilisateurs de l\u2019application mobile WayCare Derni\u00e8re mise \u00e0 jour : 14 Novembre 2025 1. Objet La pr\u00e9sente Politique explique comment WayCare traite les donn\u00e9es des particuliers utilisant l\u2019application mobile. Elle concerne exclusivement les conducteurs, non les concessionnaires. 2. Responsable du traitement En Tunisie \u2013 XELERO SARL MF : 1697170VAdresse : 2 Rue [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15217","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/pages\/15217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/comments?post=15217"}],"version-history":[{"count":4,"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/pages\/15217\/revisions"}],"predecessor-version":[{"id":15221,"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/pages\/15217\/revisions\/15221"}],"wp:attachment":[{"href":"https:\/\/waycare.app\/en\/wp-json\/wp\/v2\/media?parent=15217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}